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Forum Support Services

The Forum
Resource Hub

Everything you need — whether you're new, moderating, or looking to go deeper.

Welcome to Forum

Whether you're exploring Forum for the first time or preparing for your first meeting, start here.

Foundations The principles that make forum distinct from every other group

Confidentiality is the bedrock — nothing, no one, never. The 5% is the practice — sharing what you wouldn't share anywhere else. Experience sharing is the discipline — offering your own story instead of advice. And the Johari Window is the map underneath it all, explaining why this combination works.

The Structure The agreements and roles that hold the container

The soul gives forum its depth. The structure gives it durability. Attendance as commitment, a constitution that the group writes together, clearly defined roles, and an annual retreat that goes beyond the monthly rhythm.

Inside the Meeting

The three articles every moderator should read, plus guides and tools for running your meetings.

Meeting Structure · 6 min The Monthly Update Five minutes that set the tone for everything Read article → Presentations · 7 min The Deep Dive One hour, one person, real connection Read article → Advanced · 7 min Conflict & Repair What to do when the group tears Read article →
30
formats

Update Formats Library

Creative Update Formats

Thirty tested formats from ten years of real practice. Emotion-led, reflective, compressed, identity-focused, seasonal, flipped, and 5%-targeted.

Practice Guide

Virtual Forum Best Practices

The forum methodology was built for a physical room. But forum also works on video — not as a lesser version, but as its own format with its own advantages and disciplines.

Read the full guide →
  • Proportional agenda — 2.5 hours that mirror the depth of a 4-hour in-person meeting
  • Higher attendance rates and no geography barrier
  • Setup, mute discipline, and the specific traps video makes easier to fall into
  • For some members, the slight distance of a screen actually makes it easier to go deeper
HBR
PDF

Harvard Business Review · May 2022

How to Get the Most out of Peer Support Groups

By Boris Groysberg and Robert Russman Halperin. The definitive overview of peer forum benefits, best practices, and common challenges.

Getting Started

Your orientation guide and the worksheets you'll use at every meeting.

Your Toolkit

Guides, templates, and tools for running meetings that matter.

Go Deeper

Exercises, assessments, books, card decks, and an AI assistant trained on forum best practices.

A Library of Forum Exercises

Structured activities organized by purpose -- trust-building, depth, conflict, and celebration.

Browse the Exercise Library → 20+ exercises with setup instructions, timing, and moderator notes.

Know Yourself Better

Curated tools that give members a shared language for their inner lives. Take them and bring your results.

Assessment

Enneagram

9 types — core fears, desires, and the strategies we use to survive

↻ flip

Forum Connection

The Enneagram explains why people react the way they do under stress. A Type 8 pushing back isn't being difficult — they're protecting. A Type 9 going quiet isn't checked out — they're preserving harmony. This reframe transforms how members hear each other.

Take it: enneagraminstitute.com (RHETI)

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Assessment

DISC

4 behavioral styles — how you act, not who you are

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Forum Connection

DISC is fast and actionable. Dominance types drive toward resolution. Influence types keep it light. Steadiness types absorb tension. Conscientious types need more data. Knowing the room's DISC profile helps a moderator calibrate pace and depth.

Take it: 123test.com

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Assessment

CliftonStrengths

Gallup — 34 themes, your top 5, what you do naturally well

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Forum Connection

Strengths become liabilities in group settings. Achiever drives but can't slow down. Empathy absorbs but can lose itself. Command leads but can crowd the room. Forum is the place to see your strengths in action — and notice when they're working against you.

Take it: gallup.com/cliftonstrengths

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Assessment

Saboteur Assessment

Shirzad Chamine / Positive Intelligence — the inner voices that undermine you

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Forum Connection

The Judge, the Stickler, the Avoider — Chamine's saboteurs are immediately recognizable in forum presentations. When someone is stuck, there's usually a saboteur running the show. Naming it out loud is often the unlock.

Take it: positiveintelligence.com

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Assessment

Myers-Briggs

16 types — how you take in information and make decisions

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Forum Connection

Introverts need processing time before they speak — build it in. Feeling types need relational safety before they'll go deep. Knowing the group's type distribution helps a moderator design meetings that work for everyone, not just the loudest people in the room.

Take it: 16personalities.com

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Assessment

Attachment Style

Secure, anxious, avoidant, disorganized — how you connect under pressure

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Forum Connection

Attachment patterns show up every meeting. Anxious members over-share seeking reassurance. Avoidant members deflect with humor or stay abstract. Understanding your own pattern changes how you hear feedback and how you offer it. Forum is one of the few places these patterns become visible in real time.

Take it: attachmentproject.com

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The Forum Bookshelf

Books, frameworks, and resources that enrich the forum experience -- with notes on what's useful in the room.

Drawn from the Shared HBS Experience

Exercises that mine what every member in the room has in common — the same school, the same anxieties, the same before-and-after. These prompts only work because you all lived it.

Card Decks for Forum

Physical card decks that add energy, depth, and variety to your meetings.

Build your toolkit: one from each category

Reflective · Playful · Values · Strategic — four decks that work together across a year of meetings

Forum Sage

An AI assistant trained on forum best practices. Ask it anything about running your group.

Forum Sage knows the methodology, the frameworks, the hard moments, and the moves that work. Ask it about a difficult member, a meeting that went flat, a presentation you don't know how to hold.

Forum Sage is an AI assistant -- it's knowledgeable about forum methodology but it will occasionally make mistakes or miss nuance that a human facilitator would catch.

For guidance on what to share and what to keep general, read the Forum Sage guide. For a deeper look at privacy, read the privacy deep dive.

Prefer a real conversation? Get in touch →

Try asking:

Forum Sage

I'm an AI assistant trained in forum methodology -- the frameworks, the hard moments, and the moves that work. What's happening in your forum?